Support center
Frequently Asked Questions
Why is a video not playing?
Try refreshing the page, switching to another available source, disabling an aggressive content blocker for the player, or checking that your browser is up to date.
How can I reduce buffering?
Pause playback briefly to build a buffer, use a stable connection, close bandwidth-heavy tabs, or lower the quality offered by the external player.
Why are audio tracks or subtitles missing?
Audio and subtitle options are controlled by the third-party source and vary by title. Try another source or check the player settings.
Which browsers and devices are supported?
Current versions of Chrome, Edge, Firefox, and Safari work best on desktop and mobile. Playback support can vary by the external provider and device.
Where are my bookmarks and history?
They are kept in local storage on the device and browser where you created them. Clearing site data removes them.